Last updated: August 12, 2026
This Privacy Policy describes how Rhad Metals (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit or use our website at www.rhadmetals.com (the “Site”) and any related services we provide.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.
1. Information We Collect
We collect the following categories of information:
Information you provide directly
- Contact details (name, email address, phone number, company name) when you fill out forms, request a quote, or contact us
- Any other information you voluntarily submit (project details, files you upload, messages)
Information collected automatically
- IP address, browser type, device information, operating system, referring URLs
- Pages visited, time spent on pages, and other usage data
- Cookies and similar tracking technologies (see Cookies section below)
We do not intentionally collect sensitive personal information (such as Social Security numbers, financial account numbers, or health data) unless you voluntarily provide it in connection with a service request.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request
- Send quotes, project updates, and related communications
- Improve and maintain the Site and our services
- Analyze Site usage and performance
- Comply with legal obligations
- Protect against fraud, abuse, or security threats
3. How We Share Your Information
We do not sell your personal information.
We may share information only in these limited circumstances:
- Service providers who help us operate the Site or run our business (e.g., hosting, email delivery, analytics). These providers are contractually required to protect your information and use it only for the services they perform for us.
- Legal requirements if we are required to do so by law, subpoena, or court order, or to protect our rights, property, or safety (or that of our users or others).
- Business transfers in connection with a merger, acquisition, or sale of assets (your information would remain subject to this Privacy Policy or a successor policy).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep the Site functioning properly
- Remember your preferences
- Understand how visitors use the Site (analytics)
You can control cookies through your browser settings. Disabling cookies may affect some Site features.
We may use third-party analytics services (such as Google Analytics). These services may collect information about your use of the Site. You can learn more about Google’s practices and opt out at https://policies.google.com/privacy and https://tools.google.com/dlpage/gaoptout.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When we no longer need the information, we securely delete or anonymize it.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal exceptions)
- Opt out of certain processing or marketing communications
To exercise these rights, contact us using the information below. We will respond in accordance with applicable law.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA). If you are a Utah resident, you may have rights under the Utah Consumer Privacy Act (UCPA), subject to the Act’s applicability thresholds.
8. Children’s Privacy
Our Site and services are not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
10. International Visitors
Our Site is operated in the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. We encourage you to review this page periodically. Continued use of the Site after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Rhad Metals
1555 N Freedom Blvd
Provo, Utah 84604
Email: sales@rhadmetals.com
Phone: 801-874-3321
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.